Shipping Policy
Items purchased online are immediately sent to fulfillment for shipment.
We ship with UPS. Standard Ground normally takes 5-7 business days (allow for 2
business days warehouse processing).
Second day air, allow 1 business day warehouse processing. Overnight shipping, orders
placed before 3 p.m. PST ship the same day.
Return Policy
We are dedicated to customer satisfaction. We offer a no nonsense, 90 day replacement
warranty on all items sold.
Privacy Policy
Whatcom Electric & Battery Online is committed to keeping your information confidential.
Your personal information is only used for order fulfillment and will not be shared
with others.
Payment Policy
Payment can be made through PayPal, Visa, MasterCard, and American Express
|
Warranty Information
Whatcom Electric and Battery Online sells only the highest quality products and
we work tirelessly to ensure that you are satisfied with all your purchases. Please
follow the instructions below so that your returns are handled in the most timely
and efficient manner possible.
Warranty and Return Policy
All of our Automotive, Marine, and Industrial OEM™ remanufactured products are warranted
for a period of 2 years. Our 100% new and generic remanufactured products are warranted
for a period of 1 year.
Our warranty extends to the proper application under normal use and does not cover
rust, deliberate abuse, overload, submersions, broken drive gears, or housings,
or any other damage not attributed directly to the item.
Improper installation, careless handling, tampering or dismantling of the product
makes this warranty null and void.
This warranty is given expressly in lieu of all other obligations or liabilities
and Whatcom Electric and Battery Online neither assumes, nor authorizes any other
person or company to assume for it, any other liability in connection with the sale
of its products or merchandise.
Our warranty is limited to the repair or replacement of defective units only. We
do not offer a cash refund on any electrical item that has been installed on vehicle
or on special orders. A $25.00 testing fee and a 20% restocking fee will be applied
to all returns. In the event that a refund is given, it will be for the purchase
price of the product only; less testing and restocking fees.
Shipping charges will not be refunded.
When making a warranty claim, the product must be accompanied by the original sales
receipt.
Warranty work can take up to 10 days.
Purchaser is responsible for all shipping charges.
We do not cover any labor claim.
We will help you process your claim should a problem arise. Our 37 year reputation
is built on customer satisfaction. Please direct any questions to: Ron York ronjyork@gmail.com
Thank you from the team at Whatcom Electric and Battery Online (WEBO).
|